Your privacy is important to Lucia Lash/Brow ("our," "us," or "we"). This Privacy Notice governs how we collect, use, maintain, and disclose information from our clients and website visitors. This Notice applies to information collected through our website, in our salon locations, through appointments, or when you contact us via phone or email.

Please read this Notice carefully. If any term is unacceptable to you, please do not use our services or provide us with personal information.

Depending on your relationship with us, we may collect the following categories of Personal Information:

- Personal details: Name, email address, telephone number, and contact preferences
- Health information: Allergies, skin sensitivities, and medical conditions relevant to lash and brow services
- Service history: Appointment records, service preferences, and treatment notes
- Financial information: Payment and billing information (e.g., credit card information)
- Device information: When you visit our website, we may collect IP address, browser type, and website usage information
- Photos: Before and after service photos (with your consent)
- Communications: Messages, emails, calls, and feedback you share with us

We collect information when you:
- Book appointments
- Complete intake forms
- Make purchases
- Communicate with us
- Subscribe to our marketing communications

When you visit our website, we may automatically collect:
- Website usage data
- Device information
- Location data
- Cookies and similar technologies

We use Google Analytics to understand how visitors use our website. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

We use your Personal Information to:
- Schedule and manage your appointments
- Provide our lash and brow services
- Process payments
- Send appointment reminders
- Share promotional offers (with your consent)
- Improve our services
- Maintain appropriate health and service records
- Ensure the safety of our clients and staff
- Comply with legal obligations

We do not sell your Personal Information. We may share your information with:
- Service providers who help operate our business
- Payment processors
- Marketing services (only with your consent)
- Legal authorities when required by law

We implement reasonable security measures including:
- Physical security measures in our locations
- Digital security for our systems
- Employee privacy training
- Secure disposal practices

- Access your Personal Information
- Request corrections to your information
- Opt-out of marketing communications
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for photo usage

You may opt out of receiving marketing communications by:
- Following the unsubscribe instructions in emails
- Contacting us directly
- Updating your preferences in your account

You will continue to receive service-related communications (like appointment reminders) even if you opt out of marketing messages.

We may update this Privacy Notice periodically. We will notify you of material changes by posting the new Notice in our locations and on our website.

For questions about this Privacy Notice or to exercise your privacy rights, please contact us at:

Lucia Lash/Brow
[Insert Address]
[Insert Phone]
[Insert Email]

Residents of certain states (California, Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia) may have additional privacy rights. Please contact us for more information about your state-specific privacy rights.